As a minister and teacher I struggled with the pros and cons of buying this domain. On the one hand I believe what you focus on will expand and by focusing on the negativity of this interaction with geico insurance it could only bring more negativity in my life. On the other hand I found many people scattered throughout the USA with the same or similar experience. This blog serves to warn others that when you choose GEICO Insurance you can expect, in major crashes, to pay for your medical bills. If you can not afford to suddenly lose a minimum of $10,000; Then DONT CHOOSE GEICO. You are literally taking your life in your hands. Read the compilation of personal cases and decide for yourself.
IHATEGEICO.INFO
GEICO LOSES market share! You can fool some of the people some of the time, but you can't fool all the people all the time.
Its official. GEICO (cas co), Insurance Company 41491, has lost market share according to the National Association of Insurance Commissioners.
GEICO loses market share despite having spend OVER twice as much as the next insurer. I PREDICT DOOM FOR GEICO! You can only screw over so many injured people that you are REQUIRED BY LAW TO HELP, before they tell enough other people and no amount of cute ads covering your bad behavior will cover the truth. GEICO IS EVIL! Get in a serious crash, and you might wish you had died instead of dealing with them!
Unfortunately, there are lots of people who have good reputable insurance companies and if someone insured by GEICO hits you, you are going to have to deal with their nonsense and suffer and likely have a long drawn out trial. (which they will settle, immediately before trial, in almost all cases). Inform others so less people will have to suffer from GEICO's irresponsibility.
So what to expect now? My guess is they will have to come out with some new ads, and lots more money to do so. They will "reevaluate" some customers (ie raise rates) to keep their profits up. And the cycle will continue. The thing is, this is a never ending pit. GEICO needs to reform. In addition, I have noticed a massive rash of Bad Faith Claims against GEICO. After my experience, I am not at all surprised. GEICO deserves more Bad Faith Claims. And I think they are all coming.
ps. If you are an attorney, anywhere in the USA and sue GEICO, especially for bad faith or class action lawsuits, I am happy to post your victories and contact information, here free of charge. Just contact me through facebook (don't be dismayed by all the farmville and cafeworld games I play - I am serious), email, or post a comment and I will get back to you. btw - there is A LOT of traffic on this site!
GEICO loses market share despite having spend OVER twice as much as the next insurer. I PREDICT DOOM FOR GEICO! You can only screw over so many injured people that you are REQUIRED BY LAW TO HELP, before they tell enough other people and no amount of cute ads covering your bad behavior will cover the truth. GEICO IS EVIL! Get in a serious crash, and you might wish you had died instead of dealing with them!
Unfortunately, there are lots of people who have good reputable insurance companies and if someone insured by GEICO hits you, you are going to have to deal with their nonsense and suffer and likely have a long drawn out trial. (which they will settle, immediately before trial, in almost all cases). Inform others so less people will have to suffer from GEICO's irresponsibility.
So what to expect now? My guess is they will have to come out with some new ads, and lots more money to do so. They will "reevaluate" some customers (ie raise rates) to keep their profits up. And the cycle will continue. The thing is, this is a never ending pit. GEICO needs to reform. In addition, I have noticed a massive rash of Bad Faith Claims against GEICO. After my experience, I am not at all surprised. GEICO deserves more Bad Faith Claims. And I think they are all coming.
ps. If you are an attorney, anywhere in the USA and sue GEICO, especially for bad faith or class action lawsuits, I am happy to post your victories and contact information, here free of charge. Just contact me through facebook (don't be dismayed by all the farmville and cafeworld games I play - I am serious), email, or post a comment and I will get back to you. btw - there is A LOT of traffic on this site!
Automobile Insurance Reviews - GEICO - cancels you to avoid paying for your stolen car, rips off military, loyal customers and young mothers.
from www.automobileinsurancereview.com/geico-insurance/
Here is a quote from Royal Allen in California. I think he nicely sums up the experience of GEICO claims. "The people at Geico behave as though they are paying out the claims out of their own pockets. They are irrational and they lie. This experience has become a nightmare. I have had to be on the phone with Geico pretty much every day for a month, fighting with them. Having airbags deploy in my face and bruising up my arms was not nearly as bad as dealing with Geico. I would highly suggest that you STAY AWAY from Geico. Especially if you are located in the Los Angeles area. The local representatives here are HORRIBLE and you will never get them on the phone, they will call you back EVENTUALLY. I cannot stress enough the pain you may endure if you have an accident and have to deal with Geico, whether it's your insurance or that of the person who crashes into you.
Here is a quote from Royal Allen in California. I think he nicely sums up the experience of GEICO claims. "The people at Geico behave as though they are paying out the claims out of their own pockets. They are irrational and they lie. This experience has become a nightmare. I have had to be on the phone with Geico pretty much every day for a month, fighting with them. Having airbags deploy in my face and bruising up my arms was not nearly as bad as dealing with Geico. I would highly suggest that you STAY AWAY from Geico. Especially if you are located in the Los Angeles area. The local representatives here are HORRIBLE and you will never get them on the phone, they will call you back EVENTUALLY. I cannot stress enough the pain you may endure if you have an accident and have to deal with Geico, whether it's your insurance or that of the person who crashes into you.
Wife had accident claim was 1600 dollars of body work - ded 500 geico paid 1100. Work from their preferred shop was sub par and shop damaged my
leather seats. Did not want to use enterprise used own rental choice. Six months and geico has not...
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Full Review
My daughter-in-law, with baby, was rear-ended in Kansas by teen. Totally at fault his co paid. Geico sent papers to fill out on my daughter-in-law,
decided she was risk (had two former tickets) added her to our policy w.o permission, tho she had own...
Full Review
I had geico on and off for more than 7 years. I was in accident for first time over a month ago, hit by other vehicle. Information was given by Geico
that since I was covered by uninsured motorist, I will be alright once they prove other driver does not have...
Full Review
I was recently rear ended by a Geico policy holder. At first I thought this would be an easy process with all the good things you hear about Geico, I
quickly realized this would not be the case. My car was only 1 month old with front and rear damage. I...
Full Review
We had our first claim in 17 years with GEICO. We insure five vehicles. They took over three weeks to begin the claims process. They utilized every
insurance trick they could discover to attempt to deny our claim. The service was terrible and we had to...
Full Review
I have just penned the following email to GEICO. Since 12/31/08 I have been making a simple request: send me documents showing when my father was
included on my policy, and how much his coverage was. They have again and again sent me (and my dad's new...
Full Review
I bought a policy from GEICO, $414 for 6 months. I paid $207 (half of it). I called them 30 days into the policy to ask about adding my girlfriend to
my policy, and they ran my driver's report and my rate was now $1147. I cancelled the policy and asked for...
Full Review
Geico DOUBLED my rates for a (one) speeding ticket. They sure impressed me with their dedication. I showed them my loyalty with a cancellation
notice. ...
Full Review
Geico gets it wrong twice
On 01.29.2010, mkon from Glastonbury , Connecticut
Though we have been happy with our Allstate policy and agent, we wanted to check the rates that were out there. As a basis of comparison, we got quotes for 100/300 bodily injury liability. The quote
came back quite a bit lower than Allstate. I called to verify how an umbrella policy for additional liability would begin to cover us and I was told that it was 300,000. That part is true. When I
asked if there would be any gaps in coverage because of the 100/300 BI, I was told there was not a gap. That is not true. I called back a second time and was very specific and asked if there were
damages between the 100,000 per person amount and the 300,000 per occurrence amount, who would pay and the rep told me I was covered. Wrong again. It was only after I sent an email to customer
service that I got the correct answer. To be adequately covered with the umbrella the BI limits would have to be 300/300 so there would be no gap. This obviously changes the initial quote I received.
The reps are either lying or they don't know what they are talking about. We'll be staying with Allstate.I met with a no fault of mine accident. The right side of the car was dented. They took 2 whole months to fix it coz the mechanic had gone on
vacation. Does that mean they have only ONE mechanic???? No apologies....no rental car....nothing. Finally I...
Full Review
GEICO Customer service reps are the rudest and most incompetent people I have ever dealt with. They are always right and the customer is always
wrong. I had a dispute with them today which had me so heated it prompted me to check out competitive rates and I...
Full Review
After 12 accident-free years with Geico, I just had an accident. Three days later, and I still haven't got an adjustor to return my call much less
come and view the vehicle. Meanwhile, I'm without a car, and Geico's claims department seems to think its...
I just spent 3 hours on the phone with Geico. I have had insurance with them for the last 4 years and every single time I call Geico to pay my
premium, there is an increase in premium. When I question them, they come back giving me stupid reasons like my...
Full Review
I can honestly tell you that my experience with Geico was the worst experience I have ever had with any company, not just insurance. No respect for
the customer in regards to clarifing rate increases due to changes in state laws, underwriters had major...
Full Review
My son was hit a week ago by a Geico customer. Police report clearly says it was the Geico driver's fault. Geico stalls like crazy. Says it can't get
in touch with it's own customer. It hasn't accepted the police report or determined fault in the accident....
Full Review
I had a comprehensive insurance for 1 year with Geico. When I bought this coverage, they did not informed me that collision is not covered in this
policy. Today, I met an accident and when I called Geico about claim, they rudely refused to pay attention to my...
Full Review
I had GEICO for 17 years. I had one at fault accident a 1 1/2years ago and they jacked my premium 20%. Showing more loyalty than I should have, I
lowered my coverage to eliminate the difference. 6 months ago, they jacked it again! I switched to...
Full Review
I bought the car 5 months ago for $34,000 and added a $7,000 bodykit and had Geico insure my aftermarket items (they charged me for it). The Geico adjuster (Jason Wood) offered me $31,000. When I challenged the adjuster's offer, he told me that the bodykit only offered a $850 increase in the resell value. He simply could not understand that I didn't insure my car for resell, but REPLACEMENT in case of an accident, which I thought was the purpose of car insurance in the first place. I ended up having to call his supervisor (Mario), which was no help, so I called his supervisor (Manuel) too. After explaining my situation over and over he finally realized what I was getting at and offered to pay for the bodykit reimbursement. He said he would pay the full value of the kit because it was only 5 months old. Jason Wood (adjuster) came back with another value, which again needed to be corrected because he failed to notice I had litronic (HID) headlights. Luckily for me it only took 24 hours for them to correct the amount I was owed, $39k.
I was told I needed to contact Geico in Georgia to receive my check. They told me that since I was in a rush and I owned the Boxster I could simply go to my adjuster and exchange my car's title for the check. I called Jason and he said he didn't have checks. Geico Georgia told me that I could overnight my title to them and have a check overnighted back. I paid the $20 and overnighted my title to Geico Georgia. I called Geico to make sure they were sending me my check, and the girl told me that they were sending me a check for $31,000! I notified her that she was incorrect, so she said she'd call my adjuster but since he didn't answer they'd have to get back to me. I called them back 30 minutes later and they told me that they got the correct amount verified but that they RAN OUT OF CHECKS and that I would have to wait until Monday (it's Thursday). I told her that that was ridiculous and asked for her supervisor. The woman came back online after 5 minutes and told me that they were sending me out a check today, and that they would call me back soon with a tracking number. I waited an hour then called them back. She said they didn't have checks and that someone was looking for some. I asked her what time it was in Georgia and she said 5pm. Then I asked her how they were going to overnight me as check at 5pm, and she said "I guess it won't be."
The people at Geico behave as though they are paying out the claims out of their own pockets. They are irrational and they lie. This experience has become a nightmare. I have had to be on the phone with Geico pretty much every day for a month, fighting with them. Having airbags deploy in my face and bruising up my arms was not nearly as bad as dealing with Geico. I would highly suggest that you STAY AWAY from Geico.
I recently received my premium notice for the next six months of billing. My policy went up and was told it was due to loss in the safe driver
discount. I opened a claim as a precaution to a packing lot incident that I felt was not my fault. In the end ,...
n 01.29.2010, Royal Allen from Los Angeles, California I had a car accident on 4/28/07 in Beverly Hills California. A Honda Civic pulled in front of me as I drove down the street and I t-boned it in my Porsche Boxster.
Even though it was obviously his fault (the police report even said so) he denied responsibility so his insurance company (USAA) told me I would either have to go through my insurance (Geico) or wait
the 1-2 months for the investigation to complete. Of course I chose the latter.Full Review
Got in a car accidident on Wednesday, eight days later, nobody has even looked at the car. They are totally incompetent. Claims doesn't know what towing is doing, and appraisors don't even know where the car is. I totally moved because of their inexpensive costs, lesson learned, you get what you pay for.
Got in a car accidident on Wednesday, eight days later, nobody has even looked at the car. They are totally incompetent. Claims doesn't know what towing is doing, and appraisors don't even know where the car is. I totally moved because of their inexpensive costs, lesson learned, you get what you pay for.
I bought the car 5 months ago for $34,000 and added a $7,000 bodykit and had Geico insure my aftermarket items (they charged me for it). The Geico adjuster (Jason Wood) offered me $31,000. When I challenged the adjuster's offer, he told me that the bodykit only offered a $850 increase in the resell value. He simply could not understand that I didn't insure my car for resell, but REPLACEMENT in case of an accident, which I thought was the purpose of car insurance in the first place. I ended up having to call his supervisor (Mario), which was no help, so I called his supervisor (Manuel) too. After explaining my situation over and over he finally realized what I was getting at and offered to pay for the bodykit reimbursement. He said he would pay the full value of the kit because it was only 5 months old. Jason Wood (adjuster) came back with another value, which again needed to be corrected because he failed to notice I had litronic (HID) headlights. Luckily for me it only took 24 hours for them to correct the amount I was owed, $39k.
I was told I needed to contact Geico in Georgia to receive my check. They told me that since I was in a rush and I owned the Boxster I could simply go to my adjuster and exchange my car's title for the check. I called Jason and he said he didn't have checks. Geico Georgia told me that I could overnight my title to them and have a check overnighted back. I paid the $20 and overnighted my title to Geico Georgia. I called Geico to make sure they were sending me my check, and the girl told me that they were sending me a check for $31,000! I notified her that she was incorrect, so she said she'd call my adjuster but since he didn't answer they'd have to get back to me. I called them back 30 minutes later and they told me that they got the correct amount verified but that they RAN OUT OF CHECKS and that I would have to wait until Monday (it's Thursday). I told her that that was ridiculous and asked for her supervisor. The woman came back online after 5 minutes and told me that they were sending me out a check today, and that they would call me back soon with a tracking number. I waited an hour then called them back. She said they didn't have checks and that someone was looking for some. I asked her what time it was in Georgia and she said 5pm. Then I asked her how they were going to overnight me as check at 5pm, and she said "I guess it won't be."
The people at Geico behave as though they are paying out the claims out of their own pockets. They are irrational and they lie. This experience has become a nightmare. I have had to be on the phone with Geico pretty much every day for a month, fighting with them. Having airbags deploy in my face and bruising up my arms was not nearly as bad as dealing with Geico. I would highly suggest that you STAY AWAY from Geico.
Show your support. add me on facebook. Let GEICO know that we are on to them. We know what their dirty sleazy side.
Join me on facebook. It has been just barely 2 months and I currently have 513 people supporting my stance on GEICO. Join me.
All that is needed for evil to triumph is for good people to stand by and do nothing.
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All that is needed for evil to triumph is for good people to stand by and do nothing.
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Geico says car slid TOO FAR off road in a snowstorm to be covered?, rips off a 18 year policy holder in the air force!
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Geico f***'s over handicapped, Cheats a Marine and a Minister, loses your car, cancels on first claim in 17 YEARS, More
| Geico Corporation - Geico Leaves Handicapped Without Transportation Complaint - Auto Insurance - Lake Wales FL Product/Service: Service I am in Lake Wales Florida and I Also am having a very difficult time with Geico-We were involved in a four car accident and not at fault-The guy who was at fault was insured by Geico. He drove a lar... |
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| Geico Corporation - Can't Provide Simple Document Complaints - Auto Insurance - Product/Service: Auto Insurance I have just penned the following email to GEICO. Since 12/31/08 I have been making a simple request: send me documents showing when my father was included on my policy, and how much his coverage was. ... |
| Geico Corporation - Employment Informative - Auto Insurance - NY NO ONE WANTS YOU TO KNOW WHAT I AM ABOUT TO TELL YOU! Allegations are always on the horizon when you have people of different ethnicities and social classes working in the same company. Many companie... |
| Geico Corporation - Where Is The Public Outcry ? Complaint - Auto Insurance - Product/Service: Auto Insurance Yes Yes Yes Geico is a terrible company! Where are the complaints to Fox Sports, NBC, ABC, and ESPN? They are major sponsors for this two bit outfit. Here is my story, I bought a new car last year. My... |
| Geico Corporation - Geico will rip you off with billing Complaints - Auto Insurance - edison NJ Product/Service: overcharging I moved from AZ to NJ , I had three months left on my AZ policy. when I moved to NJ , Geico had to rewrite my policy and told me that the money from your AZ will be credited towards your new policy. A... |
| Geico Corporation - Squash the gecko Complaint - Auto Insurance - San Luis Obispo CA Product/Service: Auto insurance First off, I will say that I was a fairly satisfied Geico customer for about eight years. All that changed when I was rear-ended by another driver. From that point on, Geico was so difficult to deal w... |
| Geico Corporation - Accident Complaints - Auto Insurance - GA Product/Service: Auto Insurance I've been with Geico more than 15 yrs.Had 2 claims. I have full coverage.Had a accident middle of 2007. Was not my fault. About one hour after accident, I contacted Geico, because I did not know if ot... |
| Geico Corporation - GEICO is not making things right Complaint - Auto Insurance - Waldorf MD Product/Service: GEICO will not fix my car their client hit. My car was hit by a GEICO client on 9/28/2007. I have a lovely car, GEICO wants to total my car. There is no way I can get a car as nice as my car especially with all the money I have put into it. ... |
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| Geico Corporation - Rotten Customer Service and Claim Handling Informative - Auto Insurance - Harrisburg PA Product/Service: Auto Insurance I have had a policy with Geico for over 14 years. I always paid my policy on time and never questioned the rates. However, I did make a claim about 7 years ago when my locked car was stolen in front o... |
| Geico Corporation - GEICO refused to cancel insurance, then billed for refused
coverage! Complaints - Auto Insurance - Buffalo NY Product/Service: Auto Insurance Who's heard of an insurance company that refuses to cancel your insurance? I know sometimes insurance companies refuse to renew your policy, but refusing to cancel you policy? Well, that's what ha... |
| Geico Corporation - Excellant customer service Compliment - Auto Insurance - Greenville SC Product/Service: Car Insurance I have been a customer with Geico for 14+ years. About 10 years ago I flipped a car and of course it was a total loss. Well Geico not only and quickly paid for my car they delivered a check to my ho... |
| Geico Corporation - Beware of GEICO "customer service". Complaints - Auto Insurance - IA Product/Service: Automobile Insurance GEICO wrote and billed us for an insurance policy we did not want. We recently moved to a new state. We insured our two vehicles with GEICO in a decision partially based on their assurances of low p... |
| Geico Corporation - Geico wants to total our car Complaint - Auto Insurance - US We had a car damaged by hail and the repair estimate came to $6,000. According to Geico, the value of the car is $7,000 so they want to total it and have us buy it back from them. I just want my car... |
| Geico Corporation - THEY ARE DOWN RIGHT LIARS! Complaints - Auto Insurance - FL Product/Service: Customer Service and Claims Reps Suck! Geico Insurance should be Considered the next ENRON! Not only do they lie to you and take your money, but when you file a claim it gets even worse! last November my daughter had an accident in our 95 ... |
| Geico Corporation - Geico Sucks on insurance cancellation Informative - Auto Insurance - Harvard MA Product/Service: cancellation Today I received 2nd letter from ACA international Credit collection service, who, on behalf of Geico, continue try to collection money from me. I moved to MA months ago, Since Geico has no servic... |
| Geico Corporation - Ripped off Complaints - Auto Insurance - US I signed up for Geico car insurance because the lizard guy said I could save a lot of money on my car insurance compared to the competitors. Looks like Geico is nothing more than a bunch of lying scu... |
| Geico Corporation - Television Advertising: Much of your television advertising seems pointless
and makes no sense - please explain Complaint - Auto Insurance - NA US Product/Service: Advertising Auto Insurance on Television I have been seeing more television advertisements for Geico auto insurance. The ads that I'm inquiring about are mainly for geico.com. I've seen two of the commercials. One depicts a young gentleman t... |
| Geico Corporation - license verification Complaints - Auto Insurance - US Product/Service: auto insurance I talked with a representative today regarding the 'following information' mentioned in their email. She was positive that the information came directly from the state BMV. Well, that is just not... |
| Geico Corporation - GEICO LIES, REFUSES TO ADMIT FULL COVERAGE Complaint - Auto Insurance - kansas city MO Product/Service: car insurance I am on disability and used my money I got to buy myself a van. I bought full coverage online, but could not find the original policy. So, when I got in the first car wreck I've ever had - I called GE... |
| Geico Corporation - Lightning Struck my Car. Geico balks at repairs Complaints - Auto Insurance - Central IA Product/Service: Auto Insurance Full story: aviary.info/cardamage July 8th, 2004 Here's the "story" There was quite an impressive display of thunder and lightning this morning as a formidable thunderstorm swept through... |
| Geico Corporation - "Yes sir, you are screwed"--customer service supervisor Complaint - Auto Insurance - TN Product/Service: Insurance Policy Bullshait Filed a claim couple of months ago for my car. it was hit by a hit and run driver...driver hit me when i was parked..driver took off, i gave chase to get the info..cops get involved...no arrest...no ... |
| Geico Corporation - Lost car over insurance Complaints - Auto Insurance - Glen Ferris WV Product/Service: Insurance We had Geico and never had an accident. My son had a wreck. They sent somebody out right away and cut a check for repairs. The same day, we went to the garage not far from us and he did an estimate... |
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My open complaint about GEICO Insurance submitted to insurance commission
Complaint submitted to NM Insurance Commission about GEICO.
***To file your insurance commission Complaint against GEICO insurance go to eapps.naic.org/cis/fileComplaintMap.do
If you want your complaint listed here. (and I do suggest it), list your info in the comment page and I will respond and then post your complaint.
Thank You for taking the time to look at this.
I have provided the suggested documentation from my doctor stating that treatment was directly related to the car crash and was medically necessary. Regarding medical record releases: They have had medical releases in their possession for quite some time. If GEICO led you to believe, they do not have medical releases they are being untruthful. I also have a confirmation letter stating that they received the medical releases. Despite having received all of this GEICO has made no additional contact with me concerning resolving this claim. I feel they are stalling.
I initially contacted the insurance commission substantially before a demand letter or the full package of evidence had been submitted to GEICO because of the way they were behaving. I thought it amounted to bad faith and wanted to know the laws concerning this. I was told by Morris Chavez to wait until I had an official response in writing before submitting an official complaint. Which I did.
My initial concerns are as follows.
1. Immediately after the crash they raised my premium by $20/month without any notice. (It is set for automatic debit paid in full for 6 months at a time). When I asked why the premium had been raised they
- 1st said they did not know why and I would have to call back to speak to someone else.
- 2nd time I called they said I called after hours and they can only answer those kind of questions during business hours, and they would leave a message for someone to call later.
- 3rd time I called they said they did not raise my rates, that they are the same as before.
- I asked for a supervisor, they then said oh I see you had elected to use your car for business. I told the person I did not do that, and that clearly it was because of the claim and that since this was an uninsured motorist and have no blame in this crash my personal rates should not be raised. They said they would look into it and to call back after some time (I think they said 5 business days, but I am not sure).
- I then called back and they said that they no longer cover any business vehicles and that the rate was dropped back to what it was pre-crash.
- When I called a couple days later to confirm the rate, they said it had never been changed and they have no evidence of any changes in rate. (The debit card was refunded)
2. Refusal to provide a copy of the contract covering the time during the crash, the current contract and the contract from when I first signed up. I asked for a contract policy a minimum of 12 separate times and have been told the following:
- By the claims adjuster, that I would need to contact customer service for that information.
- Customer service repeatedly sent me the policy coverage document, though I read it word for word and told them that was not what I wanted but I wanted the actual contract with the legal terms.
- That they (the person on the phone) don’t have access to contracts and someone would call back with access.
- When I would call back, they would say they have nothing in their file confirming the previous conversation or that someone would call back.
- Over the email, they said email was not secure and could not be used for official business.
- Several customer service representatives argued with me about why I needed the contract and insisted I do not need one.
- That the renewal notice has the policy changes on it, and that is all I need to know.
- That if I want to know the policy I just need to call and ask them and that would suffice.
- That they find it suspicious and doubt my motives for wanting a copy of the contract and will be putting that “in my file”.
- That I should have kept the original contract from 2001.
- That they did not store records that long and since I am an older customer they would have to research it.
- Then upon a call back was told that they can not do this because I am now enrolled in e-policy and have no paper documents.
- I must go to the online customer service center and the contract would be there. I went to the customer service center online and the contract was not there. I repeatedly was told that they had updated it in the system and if I go look in 24 hours the contract would be there. It was not, and continues to not be available online.
- Eventually I received a generic copy with legal terms but I do not know what exactly this refers to since I asked for the original contract, the contract that covered the crash, and the current contract.
3. They have repeatedly minimized liability and said the following things.
- You are not even the primary driver, so we really don’t owe you anything.
- You aren’t on the title of the crashed car, so you really have no claim.
- The payment comes in the primary drivers name so you really are trying to collect on a policy that isn’t really yours.
- We don’t owe you anything, this offer is just out of courtesy and to avoid hassle.
- If I had health insurance, part of the bills would be covered by them, so they only owe part of the health care and they should not be penalized because I do not have health insurance.
- If I had workers compensation, then part of the lost wages would fall under that insurance so they do not cover lost wages. (I was not working during the crash).
- In regards to paying the current Chiropractic charges, which was completed earlier, that they are not responsible for the interest charges, can only issue 1 check, and if I am concerned about my credit and accruing interest then I should just settle the entire claim now. (This was before medical treatment and evidence was complete)
4. Geico repeatedly has been difficult and uncooperative in evidence about the case.
- They repeatedly said they could not look a video or an mp3 at the crash due to security on their computer.
- They said they do not need and will not look at witness letters and that witnesses are not considered.
- They said they do not care what the CEO of my company says my wages are.
- When they have refused to look at and evaluate evidence I have submitted I asked what would be acceptable evidence and they said they can not tell me what they will accept or they make a ridiculous demand (prove that you have no pre-existing conditions, prove your income for the past 5 years, prove you didn’t have nightmares about your head being cut off before this crash)
- When I have gotten them to say what they will accept/need as evidence, after it is submitted, they say they want something different. (My letter to Supervisor Amy Akins explains this in more detail).
5. GEICO has been uncooperative and condescending with no interest in reasonably solving this claim
- Quote “I have been in an accident before and I didn’t have any problems”.
- Paraphrase “You are athletic and healthy, so you recovered quickly and there really wasn’t much damage, besides, if there is any you would heal quickly”
- They continuously make up stories and alternate explanations instead of simply relying on facts and then tell me I must counter their alternate explanation. Ex, “Can you prove that you had not had medical treatment before”. “Can you prove that your lost wages are not due to simply going on vacation after the crash”, “Why didn’t you just work later in the day to make up for work lost while at the doctors”.
- Saying that since I called 911 there was no real damage or stress.
- Calling at exact opposite hours that I requested and not being available when I set up a time in advance to speak with them.
- When I told them I would like them to stop calling me until I had fully recovered, as I was feeling more upset and aggravated by their constant adversarial calls, they called more often and continued pressuring me into accepting low ball offers below medical bills and lost wages.
- Regularly sent letters saying that they will close the case in 15 days.
- Would call and leave blank messages on my voice mail, using mute.
- They have refused to give accurate information from the beginning concerning medical care, forms/evidence needed and claims processing.
- Said they needed my “statement” 3 separate times. On the last occasion, I said “why do you need another statement”, and was told that if I don’t do another statement then I am probably guilty or have something to hide. (I did the 3rd statement).
- In a call by Brandon Berry, he screamed at the top of his lungs for 35 minutes straight and continuously tried to get me to say inaccurate things.
- GEICO adjusters, have in a non-stop manor, tried to get me to say inaccurate things and when I will not they get abusive and angry.
- Refusing to give me the supervisor’s information (Andrea Restuccia did this).
6. They have completely ignored certain factors in the crash
- That I was trapped in the car, in heavy freeway traffic, as the doors were inoperably smashed.
- That another car crash happened exactly opposite of me.
- That emergency personnel went to the more deadly crash, instead of me, prolonging my wait.
- I had to call 911 twice before anyone came to my aid.
- That another illegal driver came speeding up the side of the road in an attempt to illegally pass traffic, putting my life in danger yet again.
- The fact that the police were unable to catch the other driver combined with the fact that I was 100% innocent and this crash was inevitable made this more emotionally traumatizing.
***To file your insurance commission Complaint against GEICO insurance go to eapps.naic.org/cis/fileComplaintMap.do
If you want your complaint listed here. (and I do suggest it), list your info in the comment page and I will respond and then post your complaint.
GEICO - 15 Minutes, Could get you CANCELED!
This was uniquely amazing. It looks like getting a free quote from GEICO could get you CANCELED! WTF
From Democratic Underground
I hate Geico, not just the ads, the entire company.
Icalled them for a rate quote, and they gave me a price that was severalhundred $s a year more than what I was paying.I turned them down.
Later I was told the Geico issued a report to my insurance co stating they had turned me down for car insurance.
They suck.
mark
I was buying my first car and had been under my parents policy. I was deciding between 2 cars and called for a quote on both, (figuring that the lower priced one would be better car). They told me since I was moving out of my parents home I should get my own policy. I did. I set up automatic debit, decided on a car, and all was well until I checked my bank account. THEY, the Stupid GEICO CAVEMEN, CHARGED ME FOR 2 CARS. Plus the rate they quoted me was much higher, about 50% more for the 1 car. I have been arguing with them for almost 3 hours and being transferred from person to person. Finally I got to a supervisor who said that I was charged for 2 cars because they THINK that I bought both cars. Why would I buy 2 cars! WTF And They THINK I bought 2 cars is the craziest thing I have ever heard. How do you make a quote based on what you think?
My dad is a lawyer. He got my money back and my whole family moved their GEICO policy. AND then guess what, they put it down in some file that they CANCELED US. Not true. My dad is taking them to court for this. If your dad is not an attorney you are going to regret picking GEICO.
I Hate geico.
When I was about 20 yrs old they called me up and offered me insurancethat was cheaper than I was paying. I advised them at the time my wifeand I each had one ticket within the last 2 yrs. They assured me thiswas OK and issued the policy. About 1 month later I got a letter fromthem saying my policy had been cancelled. I called them up and theysaid it was because I had too many tickets. Since I had now beenCANCELLED from an insurance company, nobody else would insure me.Luckily I called my old agent, told him the story, and he took me backat my old rate.
That was decades ago and I still wouldn't insurewith Geico even if they paid me. For years I cussed out their telephonesolicitors and sent their postage paid envelopes back full of trash.
I wouldn't piss on their Geko if it were on fire.
More Individual Stories from People Who HATE GEICO
This is 1 entry from someones personal blog. then people began commenting.
From My Surmise. My surmise - I HATE GEICO
On
March 1st, a member of my family (who is a college student) was struck
from behind by another driver. The other driver did not find it
necessary to stop and just changed lanes and continued on their way.
After stopping and calling the police, it was found that there was no
damage to the car and no injuries. A police report was filed as a
precaution, in case anyone became hurt or if damage to the car became
evident later on. We also notified Geico, although we were not making
any claim.
One month later on March 31st, we received a letter from Geico explaining that "as per our request" the vehicle involved in this accident was being moved to a new policy and the person driving when the accident occurred was being designated as the primary driver of this vehicle. Furthermore, the policy explains (incorrectly) that this vehicle is garaged out of state where the driver attends college. We did not contact Geico to make any such request and their changes to the primary driver and the location of the vehicle are both incorrect.
This change increases our premium by $2,600 per year!
As soon as I received this letter, I called Geico to try to understand what was going on. They insisted that someone called them on 3/28 and changed the policy. After a few minutes they determined that one of their adjusters made this change.
After speaking with the adjuster she told us that Geico is assuming that we are lying about the location of the vehicle and the primary driver. They were making this change for us. Our only option to appeal is to complete a survey that they will be sending us. We haven't received this yet, but I will be sure to post an update when we do.
What terrible customer service! Nothing like their commercial about a rear end collision. When we received this new policy, there should have been a letter explaining why this change was being made, not falsely claiming that this was done per our request.
I'm now looking for insurance elsewhere.
From My Surmise. My surmise - I HATE GEICO
I Hate Geico!
On
March 1st, a member of my family (who is a college student) was struck
from behind by another driver. The other driver did not find it
necessary to stop and just changed lanes and continued on their way.
After stopping and calling the police, it was found that there was no
damage to the car and no injuries. A police report was filed as a
precaution, in case anyone became hurt or if damage to the car became
evident later on. We also notified Geico, although we were not making
any claim.One month later on March 31st, we received a letter from Geico explaining that "as per our request" the vehicle involved in this accident was being moved to a new policy and the person driving when the accident occurred was being designated as the primary driver of this vehicle. Furthermore, the policy explains (incorrectly) that this vehicle is garaged out of state where the driver attends college. We did not contact Geico to make any such request and their changes to the primary driver and the location of the vehicle are both incorrect.
This change increases our premium by $2,600 per year!
As soon as I received this letter, I called Geico to try to understand what was going on. They insisted that someone called them on 3/28 and changed the policy. After a few minutes they determined that one of their adjusters made this change.
After speaking with the adjuster she told us that Geico is assuming that we are lying about the location of the vehicle and the primary driver. They were making this change for us. Our only option to appeal is to complete a survey that they will be sending us. We haven't received this yet, but I will be sure to post an update when we do.
What terrible customer service! Nothing like their commercial about a rear end collision. When we received this new policy, there should have been a letter explaining why this change was being made, not falsely claiming that this was done per our request.
I'm now looking for insurance elsewhere.
Posted by 
|
7:13 AM
I am also looking for a new insurance company. Gieco also lied about why they cancelled my insurance for one of my children on my policy because "she has moved to FLorida" and I don't have custody of the car any more. That was not true and I told them over the phone that she was NOT able to go to Florida and she hasn't been able to find a job, so I was paying for her insurance and her room and board. I claimed her as a dependent on my tax return. They still took her off my insurance without telling me while I was unconscious having breast cancer surgery and High Dose Radiation(HDR)treatments at the Cancer Treatment Centers of America in Zion, Illinois. I think that is a low blow and what makes it worse, is my daughter had an accident the day before I flew home from the surgery and I called Gieco and that is when I found out I had no insurance just for that vehicle. They said "I asked" to have the car taken off the policy and they were sorry the timing was wrong. I told them they made a mistake and the person on the phone was lying because I never cancelled the vehicle and never told them my daughter took the car out of state. In fact, the lady on the phone told me they couldn't cancel her off the policy until they had proof of insurance from another company. When I told the CEO that, she said they told me they could not insure the vehicle and that I knew it had been taken off, which was a lie. I told them I was flying out in the morning at 5 a.m. to go to the Cancer Treatment Center to have cancer surgery and I would get her her own insurance when I returned and I would fax a copy to them and then we would take her and the car (which was in my name) off the policy, but I didn't have time now and it would have to wait a couple of weeks. They denied they made a mistake and refused to pay for anything having to do with the accident and bacially they didin't care if a poor widow who has cancer has to pay out of pocket for their mistake. The Geko has a black, cold heart and I plan to go to the media and let the world know about this injustice. I agree with the last blog, stay away from Gieco!!
Posted by |
5:24 AM
I also have had a miserable experience with GEICO... stay AWAY!
I
had a car rub against the back of my vehicle in a parking lot in the
rain. I was IN the car, but not moving. I barely felt it and thankfully
it was raining because I don't even have a scratch on my car. I called
Geico to let them know of the incident and I also had a police report
filled-out to protect myself.
Months later I get a letter
stating I am in a different tier policy which EXACTLY DOUBLED my
insurance rate. Meanwhile, even if they used this "accident" against
me, Geico has an EXCEPTION (c) in the policy that states if you are
struck from behind, you cannot have any points or negative policy
review.
They said I had the right to receive a FREE copy of the
"Report" that they made this decision with (CHOICEPOINT is who they
told me to contact).
I called ChoicePoint and they said that
while they deal with Geico, they DO NOT handle the state of New
Jersey... they had not provided a report to Geico nor could they
provide one with me. I called Geico and they said they couldn't provide
one.
This is a federal violation... but they could care less.
One
representative said they would "guess" at the reason... they said
probably due to having Roadside Assistance change a flat tire for me. I
said, this is part of my policy that I pay for. Their response? "A
claim is a claim"
I called another person, who said that perhaps
it was that "being struck from behind means that the front of the other
car needs to hit you." I said, "excuse me?? Where does it say that?
What if they had backed into me?" They said, "yes, front or rear
probably, not the side"
Clearly they were just guessing, had no
means of contacting adjusters and said I would have to wait 6 months
for an adjuster to review again.
Again, clearly a federal
requirement for me to review the information they made this decision
with to dispute or correct. But they could not/would not provide it.
Their excuse is apparently ignorance... or not enabling their employees
to have all of the information needed.
I had it by that point...
picked up the phone and obtained insurance elsewhere less expensively
than before and with the savings got "AAA" with $$ to spare.
My opinion: a corrupt, horrible company... then again, GEICO stands for GOVERNMENT EMPLOYEE INSURANCE COMPANY
key word... "government"
Posted by |
7:27 PM
GEICO
IS UNDER-HANDED. IT LEAVES ITS CUSTOMERS WITH SOME BACKGROUND ANXIETY
NEVER KNOWING IF SOMEHOW THEY CAN JUST DECIDE TO CHANGE THE RULES
WITHOUT YOUR KNOWLEDGE AND THEN MAKE OUTLANDISH CLAIMS, HIKE UP YOUR
RATES, CHANGE OR DROP COVERAGE WITH SIMPLY A LETTER STATING REASONS
THAT NO CUSTOMER SERVICE REP HAS THE MEANS TO ANSWER OR EXPLAIN!!!
THEY
NEED TO BE INVESTIGATED AND REALLY SHOULD BE ASHAMED OF THEMSELVES. I
WON'T BE SURPRISED IF THERE IS A CLASS-ACTION LAWSUIT AGAINST THEM IN
THE FUTURE. THEIR ARROGANCE WILL CATCH UP TO THEM.
Posted by |
7:39 PM
Just moved to a new tier which resulted in a 271% rate increase. This should be illegal.
Posted by |
8:20 PM
I hate Geico too!!!!
After
I got into an accident and my car was totaled, I had to deal with the
worst claims adjuster in history. The accident took place on a Friday
and my adjuster said he would have everything ready by Monday. On
Monday, I call and he said he didn't have my papers ready, and he said
he'd have everything ready by Tuesday. He doesn't call me all day
Tuesday and only leaves me voicemail at the end of the workday saying
that he had so many meetings that he just ran out of time. He assured
me on the voicemail that he would call me first thing 9:00 AM Wednesday
morning. By noon, he doesn't call, so I called him and he says that his
computer brokedown so he'd need a little more time to handle my claim.
On Thursday, I call again and I get his voicemail saying that he's sick
and had to go home early. He takes a week and 1/2 off because of his
illness, and in the meantime no one works on my claim. After more than
3 weeks after my accident, things finally get taken care of and I was
told I had until Nov. 13th to return my rental car. It's now November
11th and I just gt a call from my adjuster saying he messed up and that
the car is actually due today!!!! Now I have to pay for the rental or
scramble and find someone to take me to and from work for the next two
days! Geico sucks!!!!!
Posted by |
9:04 PM
I
am canceling my coverige with Geico soon,and i will never recommend
them to anybody i care about, i had the worst experience with them. I
felt like they were against me and not on my side.
Do not get an insurance with Geico.
1 month gets a dozen plus GEICO complaints.
Another web site dedicated to trouble with GEICO. GEICO Crap
This is an interesting site because it appears open and active only for 1 month yet there are 12 or so complaints where GEICO is clearly the one to blame.
O.K. so 1 month, 12 people upset enough to register, and then submit their complaint. And it is still up there in the google search engine. WOW.
This is an interesting site because it appears open and active only for 1 month yet there are 12 or so complaints where GEICO is clearly the one to blame.
O.K. so 1 month, 12 people upset enough to register, and then submit their complaint. And it is still up there in the google search engine. WOW.
We used to have Geico insurance too. One day we drove to a local mall, and while we were inside someone tried to break into our car. They put a screwdriver or something into the lock and rendered it unusable. They never made it into the car. We turned in the lock replacement, and Geico refused to pay it, and subsequently cancelled our insurance! Their explanation was that we were parking the car in a dangerous place!!! It was a big mall! Stay away from Geico.